Do you charge extra for shipping?
No we do not charge anything extra for Postage, Packing and Bank.
How long do you take in shipping the order?
Over 95% of the books ordered from our catalog leave our warehouse within one week. For others, we work in earnest, thereby, shipping you between 3 and 20 weeks.
Will my order be safely packed?
Yes. Every order is carefully packaged with robust bubble wrap and foam strips and sealed inside a waterproof wrapping. Then it is boxed in a heavyweight cardboad container and completely encased with the strongest-quality packing tapes. This way the parcel can handle everything that the postal system can do to it.
When will I receive my order?
Approximate delivery times for orders are as follows:
Airmail: 2 weeks.
Surface Mail: 2-6 months.
FEDEX/UPS/DHL: 3-5 business days
Do you keep all my details private?
Absolutely. We promise to never give, sell, rent or otherwise provide your name, email address or other personal details to other parties
Can I cancel my order?
We accept cancellation of your order happily but before that we must ensure the current status of the ordered item We would be unable to Cancel the order, once it leaves our Warehouse.
How will I know if you have received my order?
All orders and enquiries are automatically acknowledged on receipt by e-mail. If you do not get an acknowledgement within 24 hours, please send your order again.
Is shopping with New Age Books safe?
Shopping with newagepublishers.com is absolutely safe -- you never have to worry about credit card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server (Verisign) for maximum security