Many organizations are realizing bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques.

Focusing on a systems approach to quality improvement, C....     View More Details

Quality Engineering Statistics is a compendium of many of the statistical tools and tests used by quality and engineering professionals. It is a practical handbook that lists significant statistical methods, outlines assumptions for testing, and provides formulas and completed examples. The book is ideal for engineers who know what type of test to perform but need an easy-to-use referen....     View More Details

"This book is a compendium of the statistical arrows that should be in any quantitative risk manager's quiver. It includes extensive discussion of dynamic volatility models, extreme value theory, copulas, and credit risk. Academics, Ph.D. students, and quantitative practitioners will find many new and useful results in this important volume."-Robert F. Engle III, 2003 Nobel Laureate in ....     View More Details

This book is designed to walk the reader through the ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge (BoK) at a medium level of detail. It follows the nine sections of the BoK exactly, including enterprise-wide deployment, organizational process management and measures, team management, and detailed coverage of each stage of the DMAIC process. With more than 25 tables and 80 figur....     View More Details

Six Sigma Project Management: A Pocket Guide provides a step-by-step approach to implementing a Six Sigma Project in any type of organization. Author Jeffrey Lowenthal has written this easy-to-use guidebook based upon almost two years of research examining best practices in the Six-Sigma environment. Based on his research, case studies, and his own experiences as a Master Blackbelt, Low....     View More Details

This book is ideal for readers who want to learn the essentials of statistical process control (SPC) without the lengthy manual calculations sometimes associated with SPC. The material covered in this book uses basic math: addition, subtraction, multiplication, and division.

Chapters 1 through 5 are perfect for learning the fundamentals of SPC and quality improvement. They provide exten....     View More Details

Stochastic Calculus for Finance evolved from the first ten years of the Carnegie Mellon Professional Master`s program in Computational Finance. The content of this book has been used successfully with students whose mathematics background consists of calculus and calculus-based probability. The text gives both precise statements of results, plausibility arguments, and even some pro....     View More Details

Auditing is a management tool used to verify that systems and processes are compliant/conformant, effective and continually improved. The process audit determines if process requirements (methods, procedures) are being met, while a system audit determines if system requirements (manual, policy, standards, regulations) are being met.

This best-selling handbook is now revised and fully up....     View More Details

This new handbook was developed to assist those preparing for the Certified Quality Process Analyst certification. It covers the certification's Body of Knowledge explicitly and comprehensively. The book and certification are aimed at the paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems and is involved in qual....     View More Details

Arranged in alphabetical order for quick reference, this book provides the quality practitioner with a single resource that illustrates, in a practical manner, how to execute specific statistical methods frequently used in the quality sciences. Each method is presented in a stand-alone fashion and includes computational steps, application comments, and a fully illustrated brief presentation on....     View More Details

Using a unique blend of stories, tips, charts, and tables that can be adapted to any organization, this book shares the stories, wisdom, and ``silver bullets`` gained by two divisions of the Boeing Company as they each won the Malcolm Baldrige National Quality Award. The ``silver bullets`` are the powerful kernels of management wisdom that set this book apart and provide the simple insights th....     View More Details

Supplier management and procurement quality have never been more important than now. In a global economy where business is more focused on price, it is important to find out how quality fits into the new economy and adapts to changes. In the past, sales reps would argue on features and benefits over prices. In today`s global economy and more so in the future, sales reps will need to justify th....     View More Details

The book is laid out in four parts. Part I covers the concepts, implications and theories that have bearing on Effectiveness of Leadership. This part also discusses the concepts of interrelationship among values, ethics and role model of leadership.

In Part II, the book covers an indepth research on the traits and values of Quality Leadership described in ancient scripture....     View More Details

Communication skills have emerged as a major required skill-set for young graduates and citizens in India today. This book on Business Communication is geared to give the reader a comprehensive view about all aspects of communication—oral, written, body language, and technology-based. Business Communication forms a part of the syllabus of not only business related courses, but also of oth....     View More Details

The book presents a holistic picture of the good life, which transcends the prevalent narrow understanding of what constitutes success, fulfilment and happiness in life. It offers a fresh interpretation of human values as the collectivity of all those values which enrich the different dimensions of life-material, societal, psychological, aesthetic, ethical and spiritual. A harmonious realisati....     View More Details

This book presents lucid treatment of a wide range of issues involved in Production and Operations Management. It focuses on the latest techniques in production planning and control considered to be pivotal for organizations, which aim at maximizing their productivity and profitability.

The book further discusses in detail the production system concept, facility location, plant layout d....     View More Details

Is management an art, science, technology or a profession? Several authors agree that it is an art as well as a science, and has also embraced technology upon its applications at the global level. It is quite appropriate that every student of engineering, technology and business administration, shall familiarize himself with the fundamentals of management in theory, practices and creative appl....     View More Details

We have recently witnessed a phenomenal growth in the application of computational intelligence methodologies to forecasting problems in economics and finance, because of their ability to handle specific characteristics such as nonlinear relationships, behavioral changes, and knowledge based segmentation.

In this volume, Chen and Wang collected not just works on traditional computationa....     View More Details

e-commerce, being a current issue these days, needs to be analysed conceptually, the oretically and practically.

This book on e-commerce is a sincere effort keeping all those points in mind which are essential to know for establishing a pace along with the concept, its various applications and usage in the present scenario .

Primarily, this book is prepared for the undergraduate ....     View More Details

Management is becoming a more and more exacting job today. Competition is the spirit of the enterprise now. Accuracy and speed are the most important requirements in this. And it now involves the integration and comprehension of details and information from many segments of the business. The daunting task is, however, made possible by the revolutions in Information Technology. Enterprise Resou....     View More Details